About Performance Issues 2021-05-04

What happened

  • Due to a recent feature implementation in our AI engine, we launched a new job that made a very huge set of parallel calls to our API, degrading its performance for a while.

What we’ve done

What’s the impact

  • Accessing the ASM was not possible for a few minutes.

What we are doing to help

  • We are currently ensuring we don't overload our API with lots of intermittent expensive calls and also optimizing how our AI engine communicates with the ASM.